Privacy Policy

 
This policy explains what personal information we collect when you use this website or place an order, why we collect it, who we share it with, and how you can access or correct it. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Who we are

This website is operated by [LEGAL ENTITY NAME] (ABN [ABN]), trading as Geedup Clothing AU. In this policy, “we”, “us” and “our” refer to that entity.
Postal address: 48 Davis Road, Attadale WA 6156, Australia
Email: [PRIVACY EMAIL, e.g. privacy@geeduphoodie.com.au]
We are an independent online retailer. We are not the brand owner of the products sold on this site and we are not affiliated with any brand owner’s website or privacy practices.

What we collect and why

Information Why we collect it Where it comes from
Order details: name, email, phone, billing and delivery address, items ordered To process and deliver your order, send order confirmations and tracking, handle returns and respond to questions about your order You, at checkout
Payment information To take payment. Card details are entered directly with our payment provider and are not stored on our servers You, via [PAYMENT PROVIDER(S), e.g. Stripe / PayPal / Afterpay]
Account details, if you create an account To let you log in, see past orders and save addresses You
Device and usage data: IP address, browser type, pages viewed, referring site, approximate location To keep the site running securely, prevent fraud and understand which pages and products people use Collected automatically through cookies and server logs
Email address for marketing, if you opt in To send drop alerts, restock notices and offers You, via the sign-up form or checkout opt-in
Messages you send us To answer your enquiry and keep a record of it You, via email or contact form
We do not collect sensitive information (such as health, religion or political views) and we ask that you do not send it to us.

Who we share it with

We share personal information only with the service providers we need to run the store, and only what each one needs:
Payments: [PAYMENT PROVIDER(S)], to process your payment and screen for fraud.
Delivery: [CARRIER(S), e.g. Australia Post / Sendle], who receive your name, address and phone number to deliver your order.
Website hosting and security: [HOSTING PROVIDER] and [CDN / SECURITY PROVIDER, e.g. Cloudflare], which store and protect the site’s data.
Email: [EMAIL / MARKETING PLATFORM], to send order emails and, if you’ve opted in, marketing emails.
Analytics: Google Analytics, to measure how the site is used. Google’s privacy policy is at policies.google.com/privacy and you can opt out at tools.google.com/dlpage/gaoptout.
We may also disclose personal information where the law requires it, for example in response to a court order or a lawful request from a regulator.
We do not sell personal information.

Overseas disclosure

Some of the providers above store data outside Australia, including [COUNTRIES, e.g. the United States and Singapore]. Where that happens we take reasonable steps to make sure the provider handles your information in a way that is consistent with the Australian Privacy Principles.

Cookies

Cookies are small files placed on your device by the site. We use:
Type What it does Examples
Essential Keeps your cart, checkout session and login working. The site can’t function without these. woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session, wordpress_logged_in
Preferences Remembers choices like recently viewed products, wishlist and compare lists. woocommerce_recently_viewed, theme wishlist and compare cookies
Analytics Tells us which pages are visited and how people reach the site. Data is aggregated. _ga, _ga_*, _gid
Advertising (if used) Measures whether our ads on other platforms led to a visit or purchase. [e.g. _fbp (Meta), ads/ga-audiences (Google) — delete this row if you run no ads]
You can block or delete cookies in your browser settings. If you block essential cookies, the cart and checkout will not work.

Marketing emails

We only send marketing emails if you have opted in. Every email includes an unsubscribe link, and you can also ask us to stop at any time by emailing [PRIVACY EMAIL]. Opting out does not affect order emails, which we need to send to fulfil your purchase.

How long we keep it

Order records are kept for [X] years to meet Australian tax and consumer-law obligations, after which they are deleted or de-identified. Account data is kept while your account is open and deleted on request. Marketing data is kept until you unsubscribe. Analytics data is retained for [X] months in aggregated form.

How we protect it

The site uses HTTPS encryption, payment details are handled by a PCI-compliant provider and never stored by us, access to order data is limited to people who need it to fulfil orders, and our hosting is monitored for malware and unauthorised access. No online system is completely secure, so if you have reason to think your data has been affected, contact us straight away.
If a data breach occurs that is likely to cause serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner as required by the Notifiable Data Breaches scheme.

Access, correction and deletion

You can ask us at any time to show you the personal information we hold about you, correct it, or delete it. Email [PRIVACY EMAIL] with enough detail for us to find your records. We will respond within 30 days. We may need to keep some order information where the law requires it, and we will tell you if that applies.

Complaints

If you believe we have mishandled your personal information, email [PRIVACY EMAIL] and we will investigate and reply within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Changes to this policy

We may update this policy when our practices or the law change. The date at the top shows the current version. Material changes will be flagged on this page.
Geedup Clothing AU is an independent retailer. Product names and designs are the property of their respective brand owners.